Operational Excellence – Are you focused on the RIGHT things?

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In our MUST-DO Strategies post we highlighted that to meet today’s challenges for high quality sustainable growth CEOs are focusing their strategies on Human CapitalCustomer Relations and Operational Excellence. Let’s look at Operational Excellence and creating a results driven culture!

The business dictionary defines Operational Excellence as “A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers’ needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.”

The strategies and actions that CEOs are looking at:

  • How to raise employee engagement to drive productivity
  • How to achieve better alignment between strategy, objectives, and organizational capabilities
  • How to improve organizational agility and flexibility
  • How to redesign business processes to make them simpler and more effective
  • How to continually improve and innovate

During the recent CERAWeek Conference in Houston we heard:

“People are very creative and very innovative and they respond when they are under pressure.  They respond the best!” ExxonMobil Corp CEO Rex Tillerson. 

“Getting to simplicity is harder. It means getting to the core of what’s needed. Cutting costs in the simple manner is rather easy. Cutting the right costs is much more difficult.” Statoil CEO Eldar Sætre said.

When you take the definition of Operational Excellence and overlay it with the CEO’s focus on people and processes and compare that with what is said at the CERAWeek conference it paints a clearer picture of where your initiatives should focus, but not the what and how.

The challenge is determining the what and how that will quickly result in an improved competitive advantage in today’s marketplace?

Through our “GAP” Implementation Program and the interactive online goal tracking tool we can quickly identify the what and how that have delivered quantum leaps in performance, innovation, risk reduction and improved margins of over 30% per year even in challenging times like today.  Our program and workshops are tailored to your needs and objectives to assure focused and quantifiable results.

In our next news letter you will learn more on how forward thinking companies are addressing the next two strategic issues; Innovation and Sustainable!

For a free demonstration on how the “GAP” Implementation Program and tracking tool can quickly create goal driven team dynamics and enhance your competitive advantage, give me a call. You have nothing to lose and perhaps a great deal to gain.