Improve Margins FAST – Or it Costs You Nothing!

85fd77e0-3f7f-4831-a769-5e724319c161In our last newsletter “So You Cut Your Costs – Now Recover Lost Margins Fast”, we introduced the concept of SPEED where you could recover 25% to 65% margins starting this week, month or quarter?  To back this up we are going to offer a proposition that you cannot refuse!

The Proposition

  1. Select a high value “CORE” business process that will yield the greatest ROI,
  2. Establish the workshop charter,
  3. Agree targets,  and then
  4. Leave the rest to our experts and your team!
  5. No Cure, No Pay! Nothing to Lose!

“CORE” Business Processes

Examples of “CORE” business processes include those that: impact customers, have a changeability index, have a measurable performance-base, impacts business outcomes, impacts work processes and more.  Candidate processes might include development, financial accounting, information systems, purchasing, programming, customer service, distribution, financial planning, production control, delivery schedules, approvals, personnel, quality, sub-process candidates and more.


The benefits of an internal and external “SPEED” program of this nature are overwhelming.  This proven and repeatable process has yielded 25% to 65% recovery in cost savings, increased capacity, minimized waste, improved profit margin, reduced overhead, improved quality, shortened schedules and cycle times, created ecstatic customers,… and more.

Limited Time Offer – Act Now! 

563e7c0e-de97-4749-b4f7-2c09e4345861You’ve heard the expression “Time is money!”  Every day you wait or delay taking action could be costing you.  Call at 713-249-9569 to set your no obligation appointment – NOW!

Call NOW! – You have nothing to lose and perhaps a great deal to gain!

So You Cut Your Price – Now Recover Margins FAST!

332a3802-5432-4393-97b6-5b5246f0e9feYou cut your price, you downsized your staff and you tried to innovate?  You have even considered the 2015 CEO challenges and strategies focused on human capital, innovation, customer relationships, operational excellence and sustainability.

So what actions should you take now that will assure success as you move forward?  You do not have untold resources available to study all of the potential opportunities.  How can you recover 25% to 65% lost margin, this week, month or quarter?

Business is Process and People Driven

Your business is principally made up of a series of projects, resources, processes and deliverables.  They are either internally or externally customer driven.  Internally, they can range from payroll and accounting, human resources, training, HSE, procurement, administration and more.  Externally, they can relate to management of resources, estimating, bidding, delivering the products and services to meet customer’s expectations and more.  Either way it really comes down to the people and processes as you count on these to delivery results.  If you could find one strategy that could impact your bottom line quickly it would be through the application of “SPEED.”

Application of SPEED

You’ve heard a lot about Lean and Six Sigma as they impact processes in our business.  However, both principles, individually or jointly cannot deliver fast results. Adding the concept of “SPEED” impacts more facets of business and its financials than any other strategy available today.  “SPEED” impacts the time to delivery, allocation of resources, cost of money, efficiency and effectiveness, waste, risk and more.  By focusing on “SPEED” you can impact your bottom-line results FAST.

In order to gain the maximum benefit from the concept of “SPEED” you need the following:

  1. Top-Down Strategy – Commitment to achieving the ROI otherwise it will be construed as another flavor of the month initiative.
  2. Value Focus – Selection of the high value “CORE” business processes that will yield the greatest ROI.
  3. Defined Objectives – Clearly defined goals and commitments.
  4. Bottom-up Redesign – Using the proven “SPEED” implementation model to redesign and acheive the ROI changes.
  5. Implementation – Approve, implement and assure ongoing achievement of the strategic objectives.
  6. Repeat “SPEED” learning for the next high value “CORE” business process to compound the ROI.


The benefits of an internal and external “SPEED” program of this nature are overwhelming.  Proven results have yielded 25% to 65% recovery in cost savings, increased capacity, minimize waste, improved profit margin, reduced overhead, improve quality, shortened schedules and cycle times to delivery, creates ecstatic customers,… and more.

For a free introduction and evaluation of how “SPEED” can increase your margins by 25% to 65% in less than a week, give me a call. This short call could result in the greatest ROI you every experienced.

Operational Excellence – Are you focused on the RIGHT things?


In our MUST-DO Strategies post we highlighted that to meet today’s challenges for high quality sustainable growth CEOs are focusing their strategies on Human CapitalCustomer Relations and Operational Excellence. Let’s look at Operational Excellence and creating a results driven culture!

The business dictionary defines Operational Excellence as “A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers’ needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.”

The strategies and actions that CEOs are looking at:

  • How to raise employee engagement to drive productivity
  • How to achieve better alignment between strategy, objectives, and organizational capabilities
  • How to improve organizational agility and flexibility
  • How to redesign business processes to make them simpler and more effective
  • How to continually improve and innovate

During the recent CERAWeek Conference in Houston we heard:

“People are very creative and very innovative and they respond when they are under pressure.  They respond the best!” ExxonMobil Corp CEO Rex Tillerson. 

“Getting to simplicity is harder. It means getting to the core of what’s needed. Cutting costs in the simple manner is rather easy. Cutting the right costs is much more difficult.” Statoil CEO Eldar Sætre said.

When you take the definition of Operational Excellence and overlay it with the CEO’s focus on people and processes and compare that with what is said at the CERAWeek conference it paints a clearer picture of where your initiatives should focus, but not the what and how.

The challenge is determining the what and how that will quickly result in an improved competitive advantage in today’s marketplace?

Through our “GAP” Implementation Program and the interactive online goal tracking tool we can quickly identify the what and how that have delivered quantum leaps in performance, innovation, risk reduction and improved margins of over 30% per year even in challenging times like today.  Our program and workshops are tailored to your needs and objectives to assure focused and quantifiable results.

In our next news letter you will learn more on how forward thinking companies are addressing the next two strategic issues; Innovation and Sustainable!

For a free demonstration on how the “GAP” Implementation Program and tracking tool can quickly create goal driven team dynamics and enhance your competitive advantage, give me a call. You have nothing to lose and perhaps a great deal to gain.

Results Assurance

“If we improved any single process in our business by just 1%, or even 0.1%, but we did that every single day – what do you think the effects would be in a month? In a year? In five years?”

Are you looking to assure more successes with sales, profit, satisfied customers and employees, promotions, bonus or more? Do you know the formula for success and have you mastered the art of achieving success? We all know what we want to do and maybe what we should do, however, do we have the behaviors and the know-how and support needed to achieve real success?

There are four key components to being highly successful. Those are:

  • The Want To!
  • The What To!
  • The How To!
  • The Where To!

If you have ever played organized sports you know what it’s like to have a coach encourage you and help you understand the rules, strategy, plays and the behaviors necessary to be successful in that sport.

Business is the same. Be it building teams, managing people, successful sales, career advancement, project management, profitable operations and projects and more we all need a valid success formula and the support to achieve our goals and objectives. It’s a team sport!  If it was all so easy, then why aren’t you already getting the results and rewards you deserve?

The solution is simple; we can give you a proven process today that you and your teams can use to achieve phenomenal long term results, FAST. The ROI starts on day one!

As some of our clients put it:  “It helped me get organized and focused not only on my work but also on what I want to achieve!”,”It helped our team to discuss shared issues and find solutions to common problems.”, “Our sales could double using this formula!”, “The gains we are realizing are priceless!”

There is no charge for the first consultation.  You have nothing to lose and perhaps a great deal to gain – more profits, advancements, improved retention of mission critical resources, more sales, satisfied customers, reduced risk, behavioral based change, goal driven management teams with results and more! You could say that we are in the Results Assurance Business!

If you’re interested in learning how this success formula can help you get more from what you already have, then give me a call today at 713-249-9569.  I guarantee it will be life changing for you and your business results!

Dedicated to your success!

Your Results Assurance – Executive Coach

Leadership Team Building in Business

Team Commitment
Team Commitment

Many times in business a project must be completed by a group of qualified individuals. As the head of this group, you may have problems making them pull together. Leadership team building is what you may need. You will have to find a way to rally the troops. This may be harder than expected.

One of the problems with leadership team building is communication. In order for things to run smoothly people must know what each part of the group is doing. Effective communication is a key element for making a team run smoothly. When people are talking they are sharing. This means ideas are flowing. Brainstorming with each other is an effective tool in getting teams to work together.

Recognizing the assets of your group is another motivational tool you can use in leadership. Team building can be greatly enhanced when the group knows what they are capable of. Pointing out individual attributes helps with this. People try harder to get the job done when they know it will be appreciated.

Another key element in getting the team to work together making sure the people want to be there. You will find when someone does not want to participate, they probably won’t. To ensure proper leadership, team building means getting the right people. When someone enjoys what they are doing, the job gets done so much better. This means commitment.

In leadership, team building means making and getting a commitment. You must dedicate yourself to the project and ensure it follows the project plan. You must also determine if your team is committed in following this plan. The project plan must be implemented correctly. A dedicated team will make sure each step is followed so the project can reach it’s goal.

Setting goals is a big part of the leadership in team building. You must have a goal the team can work towards. With no set plan or goal, the team may be working on the same things for months. Chaos accomplishes nothing. Directing the team towards a common goal or setting vision will enable everyone to complete the task.

As part of the leadership team, building trust is crucial. When someone is working in an environment where no one trusts each other, there can be strife. Very little work will get done when the team is bickering with each other. You are to act as the liaison between the group members to build trust and confidence.

You will also have to act as a motivator. Part of the leadership, team building will mean motivating the group to accomplish the tasks which they are given. This can come in the form of recognizing a job well done. It can be simply telling someone what their key assets to the team are. Pointing out why they are important to the group can make all the difference in the world. You may have the best programmer in the world, but unless he or she has confidence the work might be sub-par.

There are many things which come into play when in the position of leadership. Team building is not difficult. It just takes a few people skills. These skills can help build the team and get the job done.


Author: Hal Lewis

What Role-Playing Excercises can Do for Your Leadership Skills and Team Building

Leadership activity: Non-Leaders Can Benefit Too

Role Playing in Business Leadership
Role Playing in Business Leadership

Some aren’t so lucky to be born with the natural skills that we recognise in our leaders. For those people it is important to prepare a good leadership activity so that they can acquire and practise the skills required to lead a group of people. This can be in a professional setting, or a social context.

Enjoying the Activity

Role-playing in a leadership activity can make it a pleasurable experience, even fun! It should certainly be interesting as those involved act out the various scenarios. Anyone who may otherwise feel awkward or uncomfortable when surrounded by a group should hopefully feel that much more relaxed and it is. As a result the learning process should be facilitated.

Ideally, leadership activity should give the person the chance to experience specific scenarios from the perspective of the leader and those being led. In this way they will learn the necessary understanding of the needs of the group from the individual’s perspective. This understanding can help them in acquiring the skills to be a more effective leader.

In this role-playing activity, one person assumes the role of leader, and the followers work together under the leadership towards a shared goal. After this, someone else will have the opportunity to lead the group while that person then retreats within the group. During the leadership activity all participants should have opportunity to assume both roles.

There should be a constant alteration of the goals set and the leaders, thereby making the tasks more difficult and the challenges more rewarding. Participants then have to respond in real-time to the challenges as they are presented to them – just as in a real life leadership context.

All those involved in any kind of management, or position of authority over others, should be trained using some type of leadership activity. Participants may include; executives, teachers, policemen and supervisors.

Of course this doesn’t just apply to the workplace, we need leaders in social settings too. There are those who feel uncomfortable constantly following the wishes of the group, and desire to assert themselves more. They may wish to work towards personal objectives and will doubtless gain much from a well conducted leadership activity.

Ethics and Leadership

It is important to stress that with leadership activity the aim must be the creation of effective leaders. It is not to get one over on those around you, or to take advantage of followers. Ethics are therefore important for leaders and should be emphasised as part of a good leadership activity.

We should find then that good leaders result from a good leadership activity.

Mark J Emslie has been a business leader most of his working life. There is more useful information and additional resources on Business Leadership Training at

Author: Mark J Emslie


Three Questions For Today’s Leadership Teams

Leadership BreakthroughI had the opportunity recently to work with a group of incredible young people chosen to participate in a unique and forward-thinking program to groom future community leaders. The city of Lewiston, Maine believes that listening to teenagers, tapping into their perspectives, and putting their budding talents to work in city government is key to getting and keeping them engaged, as well as motivated to work in the future to ensure the community’s vibrancy and prosperity. At the orientation of the Lewiston Youth Advisory Council I facilitated a program that focused on learning how to form and work effectively as a team. Typically the team development work that I do is remedial – helping dysfunctional leadership teams figure out what isn’t working and why, and getting them back on the success track. How refreshing to have been involved in helping a brand new team learn proactively how to get it right and keep it going! An important part of the program covered the 4 progressive stages of team development (Forming, Storming, Norming and Performing), and, despite their youth and inexperience, they had no trouble understanding the relationship between who is on the team and the consequences of how it behaves as a whole. They also didn’t miss a beat when I asked them to “rip a current or recent story from the news” for an example of a leadership team in corporate America, sports or politics that hasn’t reached the final PERFORMING stage where the group is highly effective at successfully achieving goals as a unit…”The government and health care reform”, shouted out several participants without hesitation, “They won’t be able to get anything accomplished if they are stuck in the STORMING stage!” No doubt about it, these kids (and other future leaders, including the ones in your organization) are paying attention to the type of leadership behaviors that deliver results, as well as those that don’t!

Great organizations are led by those who are capable of demonstrating the dynamics and successful outcomes of collaborative teamwork to the rest of the organization. Research by the Fuqua/Coach K Center on Leadership & Ethics at Duke University shows that those who placed the long-term interests of a group ahead of their personal goals are likely to ensure the long-term survival and success of the organization.


1. Surveys show that less than 25% of senior leaders are committed to or participate in their own leadership development. How will you be capable of showing us how to lead together effectively for a common purpose?

2. We see how power plays, personal agendas and career aspirations within a group of even the most talented individuals can sabotage good intentions and result in chaos, frustration and performance decline. What will you do now to better define, choose and prepare the team of people who will need to carry the leadership torch into the future?

3. Contrary to conventional wisdom, breakthrough innovation and performance is the fruit of collaboration rather than that of a genius working alone. If we demonstrate effective leadership team behavior and deliver excellence, how will you reward us differently than the current system that tends to disproportionately reward the top executive?

The future may depend on your answers.

Author: Marilyn Lustgarten
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